The UX of empty states

Empty states are an area of UX that can create big wins when you get them right, but can be a let down when you get them wrong.  It probably goes without saying that you should have something in an empty state instead of just emptiness, but are you thinking about the various ways empty… Continue reading The UX of empty states

Yes, you need content design

Every business that has a website, web app, or mobile app needs content design (also known as UX writing). Yep, even yours.  Of course, not every business needs a full-time employee for content design. But in today’s market, if content design isn’t part of your strategy, you can lose out to a competitor who does… Continue reading Yes, you need content design

Looking for a copy editor?

Looking for a copy editor? Brand Meets Copy is now offering copy editing for self-publishing authors, publishers, and for items such as ebooks, white papers, and other informational products. I can see you jumping for joy over there! While this is technically a new offering through Brand Meets Copy, I am not a new editor.… Continue reading Looking for a copy editor?

Marketing personas and personalization – Finding the balance

As a writer of of the marketing persuasion, I’ve been asked my opinion more than once of where the market is going in terms of traditional persona based marketing or the newer form of personalization that utilizes data available to marketers to target very specific people, (sometimes to an almost frightening form of accuracy). As… Continue reading Marketing personas and personalization – Finding the balance

Does your story matter?

I received a question this week from a business owner who wasn’t sure whether her audience actually cared about the story behind her brand – especially since her market is in the B2B space. Her question was whether story had any place in marketing a B2B company, or whether it was strictly B2C territory. Here’s… Continue reading Does your story matter?